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Thread: Additional Feedback button!

  1. #1
    Clan Founder
    Founder
    Clan Founder (FDR)
    United States

    User Info Menu

    Additional Feedback button!

    Added Feedback button to the secondary navbar for additional Contact us / Feedback tools




    Feedback - is an additional tool for guests, members, officers, generals, and leaders to voice information directly to clan leadership. This feedback / contact form should be used for improvement, suggestions, complaints, officer concerns, or anything else you think is important for us to know or improve. Additionally Feedback can also be submitted anonymously -- but keep in mind that we may not able to directly respond or fully investigate concerns submitted anonymously for obvious reasons. However, this does not mean they will not be investigated to the utmost of our abilities. We check and take every concern, suggestion, feedback seriously. This is how we build a better community for everyone -- with the feedback, knowledge, and experience of our members.



    Additional ways to Submit feedback!
    • Find an officer, general or leader on discord
    • Bring up suggestions at meetings
    • Direct message parties involved or of leadership directly
    • Private message parties involved or leadership on the forums
    • Post in the suggests forums




    Any many more! We want to hear from everyone! We want you to have the tools for FeverClan to be successful!
    Last edited by Bogo; 03-03-2018 at 10:55 PM.

  2. #2
    Clan Member
    Sergeant Major
    Sergeant Major (MSG)
    UK

    User Info Menu

    Does this mean the Suggestion subforum will become obsolete? Cause with a feedback form it feels redundant to have a suggestion subforum.

  3. #3
    Clan Officer
    1st Lieutenant
    First Lieutenant (1LT)
    Netherlands

    User Info Menu

    @Idolator Good question. The suggests forum is only for suggestions. This feedback button is for all kinds of feedback. As Bogo said: "This feedback / contact form should be used for improvement, suggestions, complaints, officer concerns, or anything else you think is important for us to know or improve. Additionally Feedback can also be submitted anonymously."

    So there is quite the difference. Also, in a forum post you are able to go more into detail due to images, coloring etc.

  4. #4
    Clan Member
    Sergeant Major
    Sergeant Major (MSG)
    UK

    User Info Menu

    @Grant Well he does mention Suggestions there. Considering the low amount of suggestions, and how long it takes to get feedback on it (which is nothing short of abysmal) I honestly wouldn't blame them if they just decided to scrap the Suggestion Subforum for this Feedback feature.
    In the form it does say that you can upload your images to Fever's ImageSwap, and that the form supports BBCode, which means you can basically do everything that you'd normally do in a Post (except a way to preview it).
    The only real downside to it would be that suggestions would get less exposure to other members that would want to contribute to the discussion.

  5. #5
    Clan Officer
    1st Lieutenant
    First Lieutenant (1LT)
    Netherlands

    User Info Menu

    @Idolator I recommend using this button for more 'private' issues, as a way to put it. If they are bigger impacts which needs discussion, you post it. If it's something that needs to go directly to leadership, use this.

  6. #6
    Guest
    Germany

    User Info Menu

    Thanks to aware me

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